Here are 10 employee engagement metrics that every manager should consider measuring:
- Turnover rate: The percentage of employees who leave the organization within a given period of time. High turnover can be a sign of low engagement.
- Absenteeism rate: The percentage of days that employees are absent from work. High absenteeism can also be a sign of low engagement.
- Net Promoter Score (NPS): A measure of how likely employees are to recommend the organization to others. A high NPS can be an indication of high engagement.
- Employee satisfaction: A measure of how satisfied employees are with their job and the organization as a whole. High levels of satisfaction can be an indication of high engagement.
- Employee retention rate: The percentage of employees who remain with the organization over a given period of time. High retention can be an indication of high engagement.
- Productivity: A measure of how efficiently and effectively employees are able to complete their work. High productivity can be an indication of high engagement.
- Quality of work: A measure of the level of care and attention employees put into their work. High quality of work can be an indication of high engagement.
- Employee survey response rate: The percentage of employees who participate in employee engagement surveys. High response rates can be an indication of high engagement.
- Employee feedback and suggestion adoption rate: The percentage of employee feedback and suggestions that are implemented by the organization. High adoption rates can be an indication of high engagement.
- Employee recognition and appreciation: A measure of how often employees feel recognized and appreciated for their contributions. High levels of recognition and appreciation can be an indication of high engagement.